Why is my package not showing?

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If your package is not showing, please check for the following reasons:

  • Class Not Included in Package
    The organizer may not have included the class you’re trying to purchase as part of the package.
  • First-Time Client Restrictions
    The package may be restricted to first-time clients only, and you do not qualify.
  • Package Expiration Date
    If you were to purchase a non-recurring package today, it might expire before the class you’re trying to register for.
  • Organizer Restrictions
    Organizers cannot purchase their own packages.
  • Multiple Recurring Packages
    You may already have a recurring package and cannot hold two recurring packages simultaneously. To change your recurring package type or purchase a new one, you must first cancel your existing recurring package.

If you need any further help with this, please email us at hello@classfit.com.

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