Issues uploading images

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To ensure that the images you upload are clear, it’s important to make sure that they are the right size and shape so they don’t get stretched or squashed. Here are common issues you may wish to avoid.

For small square thumbnails

Its recommended size is 200 x 200 pixels. They are mainly for:

* Create class

* Instructor profile picture

* Account profile picture

* Logo (in brand tools)

For the banner of your profile page

The recommended size is 1200 x 270 pixels.

If you want to figure out the size of your photograph in pixels, try this:

Mac users
Find the image file in your Finder, right click the image and select Get Info. A pop-up window will open with the dimensions of your image displaying in the More Info section. The dimensions show the pixel height and width of your photo.

PC users
On a PC, right click on the image file, look at Properties, and then view the Summary tab.

If you need any further help with this, please email

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