Client Profiles And History

Customer profiles that provide you with a complete business overview.

  • 30 day free trial
  • No credit card required
Studio member viewing their client profile on a tablet

Client Profiles and History

Customer profiles that provide you with a complete overview of their time with you.

30 day free trial No credit card required
Studio member viewing their client profile on a tablet

Client Profiles and History

Customer profiles that provide you with a complete overview of their time with you.

Sign up for free → Book a demo
30 day free trial No credit card required
Fitness class mid-workout, with ClassFit's client timeline, attendance history and private notes cards and a five-star studio owner review
Client Profiles & History

Full Visibility Into Your Clients and Business

Every customer in ClassFit has their own profile, giving you a complete overview of their journey with your business – from attendance and intake forms to private notes that only you can see.

Complete client profiles

View each client’s attendance history, including no-shows and cancellations, along with their intake forms and activity all in one place.

Private notes and easy search

Search your entire client list in seconds and keep private notes for each client. Notes are autosaved and only visible to you.

Searchable clients Attendance history Private notes
Client Profiles & History

Manage Your Customers’ Accounts Easily

From one central view, you can manage your clients’ profiles, memberships and class packs. Add, edit, pause or restart packages and adjust class credits whenever needed – all in one place.

Manage memberships and class packs

Add new memberships or class packs, edit existing ones, pause them when needed and restart whenever the time is right.

Adjust class credits with ease

Add or remove class credits from any package to keep your clients’ accounts accurate and up to date.

Membership management Class pack control Credit adjustments
Studio owner managing client accounts on her laptop, with Memberships, Class Packs and Class Credits chips
Studio owner reviews

Real feedback from studio owners

ClassFit has been a breath of fresh air - it's clean, easy to use and affordable. Any time I need help I get a quick response from a human. I'm so grateful something like ClassFit has finally come around.

Jessa Peterson Jessa Peterson
Chapter Five Yoga

The best thing a client has told me about ClassFit? - "I have to ask my husband to help me with just about every website I use. But I can sign up for one of your barre classes without any help from him!"

Stephanie Getman Gronholz Stephanie Getman Gronholz
Sandra's Studio Of Dance

I’ve loved using the ClassFit software for my yoga business over the last few years. It’s super easy to navigate and make changes and the team are so helpful and responsive with anything I have questions about.

Biannka Brannigan Biannka Brannigan
Village Yoga Life

ClassFit has been amazing for my business! I love the pricing and the best part is if I have a question, I get a real response in a short amount of time. I would absolutely recommend ClassFit!!

Erica Hoese Erica Hoese
She Is Fierce

I've tried more expensive booking software in the past and never found anything that fits my needs as well as ClassFit. It's super affordable and perfect for a small business like mine.

Hazel Cuevas Hazel Cuevas
Hazel Zumba Fitness

I love that ClassFit is uncomplicated and extremely easy to use. It allows myself and my teachers to focus on teaching classes rather than admin, which after all is the most important thing!

Maxine Yeates Maxine Yeates
Soul Seed Yoga

I love the fact that ClassFit is a one-stop shop: I can create a timetable, embed it on my website or use the app; take payments and offer the option of online or offline – I love its versatility.

Steve Doidge Steve Doidge
SDH Fitness

Now that I use Classfit, it's like having my own PA. Bookings, waitlists, packages, intake forms all done and the list keeps going! Classfit has been my saviour.

Renee Paton Renee Paton
Encore Pilates Fitness

I absolutely love ClassFit! It’s helped my business to grow and taken a huge admin burden off me. It’s great value for money and the teams are really responsive and always improving the platform and services!

Charmaine Higgins Charmaine Higgins
Sangat Yoga

ClassFit for me has been a god send! It’s so user friendly and the support given by the team has been brilliant. They respond super fast and make sure any question you have is fully answered. I highly recommend ClassFit!

Laura Wilkin Laura Wilkin
Reform with me

We selected ClassFit to manage all facets of our new business and it has exceeded expectations. It's intuitive and easy to use with great customer support and does everything we need. Highly recommended!

Stacey Valant Stacey Valant
SoulShine Pilates and Yoga

I needed a straightforward system to list my classes and take payments. The ClassFit team have always been extremely helpful and responsive to me and my students. Many years later it's still serving me well!

Martha Randall Martha Randall
Martha Randall

I wholeheartedly recommend ClassFit! Using it for a year now has been my best decision, and their excellent customer service ensures any concern is swiftly addressed.

Alyssa De Guzman Alyssa De Guzman
Energize Z Fitness

ClassFit has definitely helped me build my class attendance. The app is intuitive so my yogis can classes really easily. And if I've ever had an issue, it's always been sorted the same day for me.

Kira Watkin Kira Watkin
Barefoot Yogini
Frequently asked questions

Questions?
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Average response time: within 1 business day
How can I use client's profiles?

Client profiles are there for you to keep track of individual clients, their histories and intake forms, along with any manual management that may be needed for their class packs or memberships. Every client that joins your classes will automatically have a profile created and be added to your contact database. This profile page will only be visible to you. If you upload any of your existing contacts into ClassFit, then profiles will also be set up for them too.

Can I manually manage my client's accounts?

Even though all of your customers will have the ability to manage their own accounts through your integrated calendar or through classfit.com, we know there are some instances where you will need to make adjustments to the account they hold with you. Through their individual client profile, you can manage any and all class packs or memberships that they hold with you. From here, you can cancel or pause any existing class bundles (for example, if a client gets injured or becomes pregnant and wishes to pause a recurring membership) along with adding or taking away individual class credits.

How can my clients manage their own accounts?

Your clients will also be able to manage their own accounts through ClassFit. They have two ways to do this – if you have one of our booking calendars embedded into your website, then they will be able to log in there and view all of their class bundles and upcoming classes. They can also go to ClassFit.com and log in there to view their account details. They won't be able to add or take away class credits (without purchasing them) like you as the organizer can, but they will be able to cancel their own memberships, update their card details, and view their upcoming classes etc.

ClassFit customer support team member on a friendly video demo call
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