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Can I get a refund if I drop out of a class?

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Sometimes plans change, and you can no longer make it to a class you’ve registered for. In this article, we’ll explain whether or not you can get a refund in different scenarios.

Finding Your Studio’s Refund Policy

When a studio or class organizer creates a class, they also set a refund policy. You can find the studio’s refund policy within the class details on any platform you book on—examples are shown below.

Class details page with the Refund policy field highlighted showing a 100 percent refund window

Refund Policy Types

Studios can choose from the following refund policies:

  • No refunds
  • Refund if replaced
  • 100% refund if the student drops out before:
    • 48 hours
    • 24 hours
    • 12 hours
    • 6 hours
    • 3 hours
    • 1 hour

What About If the Studio Cancels the Class?

If a studio cancels a class, you will automatically be eligible for a 100% refund.

Refund Process

If you drop out of a class and are eligible for a refund based on the studio’s policy, the refund will be processed automatically:

  • Paying with a membership or class pack: Your class credit will be refunded to your account immediately.
  • Paying electronically: Your refund will be automatically processed, but it may take 3-5 days for Stripe to complete the refund.
  • Paying offline: If you paid for a class outside of ClassFit, you will need to contact your studio directly to discuss refund options.

If you need any further assistance, please email us at [email protected].

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