Why is my discount code not working?
If clients are experiencing issues with discount codes, it may be due to one of the following reasons:
- Incorrect Input:
The discount code may have been entered incorrectly. Remember, discount codes are case-sensitive.
- Discount Code Not Enabled:
The discount code might not have been enabled by the organizer.
- Start Date in the Future:
The discount code may have a start date that hasn’t begun yet.
- End Date in the Past:
The discount code might have expired if the end date has already passed.
- Maximum Uses Reached:
The discount code may have reached its maximum number of uses, or the client has already redeemed it based on the set limit.
- Class or Package Not Included:
The organizer may not have included the specific class or package in the discount code’s eligibility.
- Organizer Registration:
Organizers cannot use discount codes to register for their own classes or purchase their own packages.
If you need any further assistance with discount codes, please email us at [email protected].

