Contacting ClassFit

We provide unlimited support via email for all our customers. Our average response time is usually under an hour, and we commit to responding within 4 hours maximum during business hours. Our business hours are 9:00am–11:00pm GMT, 7 days per week.

Can I call you, or get a call back?

No. ClassFit does not have a support phone line and we do not offer call backs. All support is handled by email at [email protected].

If you need to speak to a person live, book a demo and we will go through it with you on a call at a time that suits you.

There is also no calling feature inside ClassFit for contacting your own clients. If you need to ring a client, their phone number is on their client profile.

Email Support

Email support allows us to respond to each query faster. It also means you can send us screenshots of any issues you might have, which helps us better understand your problem so we can provide the best advice possible. Email also allows us to see your full history and communicate this clearly with our developers when appropriate.

To contact us, email [email protected].

What to Do If You Need to Hear a Human Voice

If you need to speak to someone, you can book a demo at a time of your convenience. Book a demo here.

If you have any questions or need assistance, please don’t hesitate to reach out via email.