Knowledge Base

Connecting to Zoom

Last updated on June 1st, 2020

You can connect any Zoom account with ClassFit to automatically create virtual meetings for classes that clients schedule through ClassFit. 

Video walkthrough

This video will guide you through setting up your Zoom integration.

How to set up the integration

  • Go to Settings while logged in as the main admin of your ClassFit account.
  • Click on Zoom.
  • Click Connect Zoom Account.
  • Log in.
  • Click Allow to permit ClassFit to integrate with your account.
  • You’ll be returned to ClassFit.


How the integration works

When you create a class in ClassFit, if you select “Online Class” and have a connected Zoom account, ClassFit will create a matching Zoom meeting for you. When you edit or cancel a class, ClassFit will also update your matching Zoom meeting. Please note, editing the details of a Zoom meeting does not update your ClassFit class.

When a client registers for one of your classes, we will send them a booking confirmation email which will include the link to your Zoom meeting URL. Your clients will also be able to join from various places within our web application, and within your calendar if you use one.

Once the integration is set up, all new appointments will show up in the Upcoming Meetings section of the Zoom desktop app.

Classes and recurring appointments

When you set up a recurring class, each individual class on ClassFit will have its own Class ID and matching Zoom meeting. When your clients reserve a space in one of your classes, they will only have access to the Zoom meeting associated with that individual class.

How ClassFit accesses your Zoom account

Enabling this integration will allow ClassFit to create, manage and delete meetings in your Zoom account.

Troubleshooting and enabling passwords

To enable passwords on your Zoom meetings, follow Zoom’s steps for enabling password settings for your account.

When you enable the settings:

  • Make sure that the lock icons are enabled.
  • Do not select Require a password for meetings which have already been scheduled.

These are the settings you should see:

Finding passwords

To find a Zoom password and provide it to clients who need it (such as clients who want to enter your meeting ID, rather than follow a link, or if Zoom has added passwords to already-scheduled meetings), follow Zoom’s steps for editing a password, but instead of editing the password, copy it and send it out.

Disconnecting Zoom and ClassFit

To disconnect your Zoom account from ClassFit:

  • Go to Settings
  • Click “Disconnect Zoom Account”.
Separately, if you close down your ClassFit account we will also disconnect from your Zoom account.

Last updated on June 1st, 2020
Last updated on June 1st, 2020