How recurring memberships work

In this article, we’ll explain how recurring memberships function and how they differ from class packs.

The Differences Between Class Packs and Recurring Memberships

• Class Packs:
  A class pack is a one-time purchase that provides a specific number of class credits. These credits are valid for a certain number of days from the purchase date. Both the number of credits and the expiration period are set by the studio and can be adjusted at any time. Once all credits are used or the class pack expires, it cannot be used again, and clients cannot book classes beyond the expiration date.

• Recurring Memberships:
  A recurring membership is an ongoing, automatic membership that renews either weekly or monthly. Once purchased, it will automatically renew every 7 days (weekly) or 30 days (monthly). The customer is automatically charged for the membership at each renewal, and new class credits are automatically added to their account. Because memberships renew automatically, customers with memberships can register for classes ahead of their renewal date.

Canceling a Membership

If you wish to cancel an existing membership, ensure you are in Attendee view and follow these steps:

1. Go to Your Profile
Navigate to your profile page.