Why is my discount code not working?

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If clients experience problems with using discount codes, it may be because one of the following reasons:

  • Discount code input is incorrect – remember this is case sensitive too.
  • Discount code not enabled
  • Start date is in the future
  • End date is in the past
  • Maximum uses per coupon, or users per customer has already been reached
  • Organizer has not included the class or package you are trying to purchase as part of the discount code.
  • The organizer can not register for their own classes, or purchase their own packages. As such the discount codes will not work in these scenarios either.

If you need any further help with this, please email hello@classfit.com.

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