Can I send text messages (SMS) to my clients?

ClassFit does not currently send text messages (SMS) to your clients. Booking confirmations, class reminders, cancellations and waitlist notifications are sent by email, and as push notifications to clients using the app.

SMS is on our roadmap, but we cannot give a date for it yet.

What you can do instead

1. Email your class
Go to the class details page, click the action button and select Email class. You can choose to email all class members, the main class and waitlist, or the waitlist only. The email goes out with your name, logo and brand colours, and replies come straight back to you. See Emailing your class.

2. Push notifications through the app
Clients who have downloaded the ClassFit mobile app receive push notifications about their bookings. If you have signed up for your own branded app, your clients get push notifications through that app too. Email [email protected] if you would like to know more about a branded app.

3. Send a wider campaign through Mailchimp
Connect Mailchimp to sync your client list and send newsletters or marketing emails. See Connecting to Mailchimp.

4. Text from your own phone
Client phone numbers are stored on each client profile, so you can copy a number and text from your own phone. You can also ask clients to give a phone number when they book. See How to add a phone number to your client’s profile and How to make my members add their numbers while booking.

If you need any further help with this, please email [email protected].