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Unable to log in

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There are times when you fail to log in and you get this error message.

ClassFit login page showing an error that no records match the entered email
  1. Once this comes up, click on ‘Forgot password’ then re-enter the email address of your ClassFit account.
ClassFit forgot password page showing email field and send reset link button

2. Check your email. You should be able to receive a link where you can put in a new password.

If you are still unable to log in, please contact us at [email protected]

Resetting a client’s password. You cannot send a password reset from your client list. Ask the client to open the ClassFit login screen, click Forgot password, enter their email and follow the link. If they have no account yet, add them under Clients > Add client so they receive a registration email.