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Invalid Access Token Error

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When saving a Zoom class you may see one of these errors:

  • Invalid access token
  • Failed to refresh access token: 400 … zoom.us/oauth/token

Both mean the connection between ClassFit and Zoom has expired. Zoom reports this can happen when the organiser is signed in on several devices.

Fix

1. In ClassFit go to Tools > Integrations and switch Zoom off.
2. If Zoom asks, remove ClassFit from your Zoom App Marketplace dashboard (Manage > Added apps > ClassFit > Remove).
3. Switch Zoom on again in ClassFit and click Authorise when Zoom asks.
4. Save the class again.

Full connection steps: Connecting to Zoom.

If you need any further help with this, please email [email protected].

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