If you are from one of these countries: Australia, Brazil, India, Latvia, Malaysia, Mexico, Norway, Singapore and the United Arab Emirates, then this tutorial is for you. Connecting to Stripe from one of these countries is slightly different. That is why we created a separate article for you.
There are three reasons that a recurring membership should stop. The client has canceled their membership, the business has canceled or paused the membership, or we are unable to take payment for the membership renewal.
Sometimes plans change and you can no longer make a class that you have registered for. In this article we’ll explain whether or not you can get a refund.
There are several reasons for a declined card. It may have insufficient funds, the card reaching its expiry date, or the transaction needs to be confirmed to be legitimate.
ClassFit allows classes with online or offline payments, but not both at the same time. Learn more about ClassFit to know which option is convenient to you.
If the card you originally paid with is no longer valid (lost, stolen, expired etc.), your bank will usually redirect the refund to your new or replacement card. If you don't have a new card, the bank will send the refund directly to your bank account.
Refunds are processed by our payment partner, Stripe. You can refund non-disputed payments to your customers using the Stripe API or directly from the Dashboard.
ClassFit is scheduling software made simple. ClassFit allows you to easily manage your fitness and wellness classes – from Yoga to Pilates; Zumba to CrossFit and everything in between. It has been specifically designed for studio owners and organizers, providing easy to use software that reduces admin whilst increasing revenue. ClassFit offers a wealth of features including a customizable booking calendar that integrates with your website, online payments, waitlists, zoom online streaming for your classes and much more.
