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We will show you how to join Zoom classes. You can do so using the website, on your ClassFit app or from the calendar on your preferred website.
Category - Client support
Sometimes plans change and you can no longer make a class that you have registered for. In this article we’ll explain whether or not you can get a refund.
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You can guide your clients on how to find your classes. Just read on this knowledgebase page to learn more.
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There are several reasons for a declined card. It may have insufficient funds, the card reaching its expiry date, or the transaction needs to be confirmed to be legitimate.
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Sometimes you will need to cancel a membership. Both the participant and organizer can do this.
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We understand that you need visibility of how many classes are left in a class pack or membership. Both the client, and the business can see this information.
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Some clients may wish to book in blocks, or recurring sessions. While we understand that this might save some clients some time, it also increases the risk associated with clients booking incorrect classes.
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We provide unlimited support via email for all of our customers. Our average response time is usually under an hour, and we commit to responding within 4 hours maximum during business hours.
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If you need to change your email address on your ClassFit account, this article has you covered.
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