Category - Troubleshooting

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Contacting Classfit

We provide unlimited support via email for all of our customers. Our average response time is usually under an hour, and we commit to responding within 4 hours maximum during business hours.
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Invalid Access Token Error

When creating a Zoom-based class, you may receive the error "Invalid access token" error. This is likely because the connection between Zoom and ClassFit has timed out. According to Zoom, this can happen when a user is logged in on multiple devices.
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