Read More
We provide unlimited support via email for all of our customers. Our average response time is usually under an hour, and we commit to responding within 4 hours maximum during business hours.
Category - Troubleshooting
Every ClassFit account has an organizer and a participant view. The organizer view allows you to create and manage classes, and the participant view allows you to find and join classes.
Read More
We will send you emails from time to time to confirm actions and purchases and update you on classes. There are several reasons why you are not receiving any email from us.
Read More
Our development team works hard to try to keep our apps bug-free, but now and again a bug will appear. We've outlined the best course of action for each issue is.
Read More
Our development team works hard to try to keep our apps bug-free, but now and again a bug will appear. We've outlined the best course of action for each issue is.
Read More
To maximize the potential of using the ClassFit app, it is best to check which version of the mobile app you have. Whether Android or iOS, make sure you have the latest version number.
Read More
When creating a Zoom-based class, you may receive the error "Invalid access token" error. This is likely because the connection between Zoom and ClassFit has timed out. According to Zoom, this can happen when a user is logged in on multiple devices.
Read More
There are a few reasons which your class bundle may not be showing. We've outlined each reason and solution here at ClassFit.
Read More
When you create a class bundle, you can choose which classes the bundle will apply to. This allows you to include some classes in your bundle and exclude others.
Read More
