How to Set Up the Zoom Integration

Access Zoom Integration
Log in to your ClassFit account, go to the left side menu. Click on Tools > Integrations.

Connect to Zoom
On the Integrations page, find Zoom and click on the toggle button to turn it ON.

Sign In to Zoom
A new window will appear, allowing you to sign in directly to your Zoom account.

Authorize ClassFit
After signing in to Zoom, you will be prompted to allow ClassFit to access your Zoom account. This enables ClassFit to automatically create and manage Zoom meetings on your behalf. Click Authorize to complete the connection.

How the integration works

When you create a class in ClassFit, if you select “Online Class” and have a connected Zoom account, ClassFit will create a matching Zoom meeting for you. When you edit or cancel a class, ClassFit will also update your matching Zoom meeting.

NB. Please note, editing the details of a Zoom meeting does not update your ClassFit class.

When a client registers for one of your classes, they will receive a booking confirmation email which will include the link to your Zoom meeting URL. Your clients will also be able to join from various places within our web application, and within your calendar if you use one.

NB. We recommend that all Zoom meetings have passwords and waiting rooms enabled to help ensure your meeting is kept private.

Once the integration is set up, all new appointments will show up in the Upcoming Meetings section of the Zoom desktop app.

Classes and recurring appointments

When you set up a recurring class, each individual class on ClassFit will have its own Class ID and matching Zoom meeting. When your clients reserve a space in one of your classes, they will only have access to the Zoom meeting associated with that individual class.

How ClassFit accesses your Zoom account

Enabling this integration will allow ClassFit to create meetings in your Zoom account that correspond with the ClassFit classes you create. We will be working to add functionality so that when you edit or delete a class in ClassFit your corresponding meeting will be updated to. This is not the case just yet – but watch this space.

Troubleshooting and enabling passwords

To enable passwords on your Zoom meetings, follow Zoom’s steps for enabling password settings for your account.

When you enable the settings make sure that the lock icons are enabled and do not select Require a password for meetings which have already been scheduled. These settings are controlled by Zoom. ClassFit cannot see, change or support them, so if you need help with a Zoom setting, please contact Zoom.

Finding passwords

To find a Zoom meeting password follow Zoom’s steps for editing a password, but instead of editing the password, copy it and send it out.

Using your Zoom integration

Now you’ve connected your Zoom and ClassFit accounts, you can create online classes. When creating a class, under “Attendance type” you will be given the option of “In person” or “Online – via Zoom”. If you select “Online – via Zoom” ClassFit will create a meeting for you that mirrors the time and date of the class you are creating.

When your customer registers for a class, they will receive a email with your branding to confirm their registration. We will include a link to the Zoom Meeting URL within this email for their convenience. In addition, both you and your customers can join the Zoom meeting from the place you booked it, whether it be your integrated calendar, or within ClassFit’s web application.

Can I use Zoom for one-to-one sessions?

Yes. Set a one-to-one session up in the same way as a class. It does not matter if it is not a fitness session. You can see the Zoom link as the organiser, but your clients cannot see it until they have paid for the class.

Can I use Google Meet or another platform?

ClassFit only has an integration with Zoom, so there is no Google Meet integration. You can still run classes on Google Meet. Add your Google Meet login details to the extra details of the class, which clients can only see once they have bought it. You need to do this for each individual class, and we cannot set up the Google Meet for you. It is not as seamless as Zoom, but it is an option.

Disconnecting Zoom and ClassFit

If you see an Invalid access token or Failed to refresh access token error, disconnect and reconnect using these steps.

Once logged into your ClassFit account, go to Tools then click Integrations. Click the toggle button on the right-hand side of Zoom. Follow the instructions on how to disconnect your Zoom account from ClassFit.

• Please note that disconnecting your Zoom account from ClassFit will not delete the previous online classes that you have created.

If you need any further help with this, please email hello@classfit.com.