monthly – ClassFit https://classfit.com Simple and Affordable Class Scheduling Software Mon, 07 Sep 2026 11:04:18 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.8 https://classfit.com/wp-content/uploads/2024/02/Classfit-Logo-1.svg monthly – ClassFit https://classfit.com 32 32 How to view all purchased packages https://classfit.com/knowledge-base/how-to-view-all-purchased-packages/ Mon, 15 Apr 2024 11:13:51 +0000 https://classfit.com/?post_type=epkb_post_type_1&p=24635 We understand it’s important to keep track of when your clients’ packages are due to expire, run out, or renew. To help you manage this, we’ve made it easy to view all purchased packages in one place.

Viewing Purchased Packages

In your ClassFit app, go to Packages on the left side menu and then click on Purchased Class Packages.

Admin sidebar menu with the Purchased Packages link highlighted under the Packages section

Review the List

You will now see a list of all purchased class packages. This page includes:

  • Package Name
  • Classes Left
  • Cost
  • Expiry/Renewal Date
  • Status (e.g., Active, Cancelled)
  • Actions (e.g., Edit)

Manage Packages

You can click on the pencil icon to view and manage details for each package, such as adjusting the expiry date or viewing the number of classes remaining.

We hope this article has been helpful. If you need any further assistance, please contact us at hello@classfit.com.

]]> How recurring memberships work https://classfit.com/knowledge-base/how-recurring-memberships-work/ Mon, 15 Apr 2024 11:13:51 +0000 https://classfit.com/?post_type=epkb_post_type_1&p=24637 In this article, we’ll explain how recurring memberships function and how they differ from class packs.

The Differences Between Class Packs and Recurring Memberships

  • Class Packs:
    A class pack is a one-time purchase that provides a specific number of class credits. These credits are valid for a certain number of days from the purchase date. Both the number of credits and the expiration period are set by the studio and can be adjusted at any time. Once all credits are used or the class pack expires, it cannot be used again, and clients cannot book classes beyond the expiration date.
  • Recurring Memberships:
    A recurring membership is an ongoing, automatic membership that renews either weekly or monthly. Once purchased, it will automatically renew every 7 days (weekly) or 30 days (monthly). The client is automatically charged for the membership at each renewal, and new class credits are automatically added to their account. Because memberships renew automatically, clients with memberships can register for classes ahead of their renewal date.

Canceling a Membership

If you wish to cancel an existing membership, ensure you are in Participant view and follow these steps:

Once on the profile page, go to My Packages. Then toggle OFF the status for renewal.

Client-facing calendar navigation bar with the My Packages tab highlighted for managing a membership

ClassFit will then ask you to confirm that you want to cancel the membership. Click Cancel renewal if you are sure.

Pausing a Membership

While clients cannot pause memberships on their own, studios have the ability to pause memberships. If you need to pause your membership—due to an injury, for example—please contact your studio directly to discuss this option.

If you have any additional questions or need assistance, please contact us at hello@classfit.com.

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