On the class page click the Clients tab. This lists everyone booked in, with check-in and waitlist status.

The dashboard also shows how many people are booked into each class in the next 7 days under Your week ahead, and your next class with a check-in shortcut on the left.

To print the list, see How to print a list of class attendees.

If you need any further help with this, please email hello@classfit.com.

Setting Up Drop-in Pricing

When creating a class, you’ll reach a section titled “Payments” on the third page of the setup process. Here’s how you can configure drop-in pricing:

In the Payments section, you’ll see an option labeled “Drop-in available”:

Yes: This is the default setting, allowing clients to pay a drop-in fee. You can set the specific price for drop-ins here.

No: Select this if you prefer to offer the class exclusively through packages or memberships. Clients will only be able to sign up for your classes using the available packages.

If you choose not to offer a drop-in option, ensure that your class is linked to a package that clients can purchase to attend the session.

If you have any questions or need further assistance, please contact us at hello@classfit.com.

Removing clients from a class

Go to the class details page which the user has joined. Click the tab for Clients then click the trash icon next to their name.

Banning clients

Go to the cient’s profile page by clicking on Clients on the left side menu. Find the user in the participants list and click the block icon next to the pen icon used to edit.

A popup will appear. Are you sure you want to block Rea Carla? Proceed to click Block Client.

Unbanning clients

Go to the left side menu and look for Settings. On the Settings page, go to the Account Settings tab. Scroll down to the last option on that page and click View Block List.

Then click Unblock icon on the right side of the client that you wish to un-ban. Confirm to unblock with the pop-up.

What happens when you block a client?

Blocking a client stops them using your studio from that point on. Here is what they will and will not be able to do.

• They cannot book into your classes or join your waitlists.
• They are taken off the waitlist for every upcoming class at your studio, and any invitations you sent them are cancelled.
• They are taken out of the classes they were booked into at your studio. If they paid for an upcoming class, they are refunded and sent an email and a notification to say the class is no longer available.
• Any memberships they hold with your studio are cancelled.
• They cannot find your studio when they search in ClassFit.
• You cannot add a package to them while they are blocked.

Your client is not told that they have been blocked. They will only see that their bookings have gone.

The changes can take a few minutes to appear, so for a short time, a blocked client may still appear booked in. It is worth checking your class lists afterwards to make sure they have been removed.

Unblocking a client

Unblocking lets the client use your studio again, but it does not put anything back. Bookings that were removed, memberships that were cancelled and refunds that were paid all stay as they were. If the client wants to return, they will need to book again, or you can add a new package to them.

If you need any further help with this, please email hello@classfit.com.