login – ClassFit https://classfit.com Simple and Affordable Class Scheduling Software Sat, 17 Oct 2026 10:05:24 +0000 en-US hourly 1 https://wordpress.org/?v=7.0.8 https://classfit.com/wp-content/uploads/2024/02/Classfit-Logo-1.svg login – ClassFit https://classfit.com 32 32 Accessing Another Business Account as a Member of their Team https://classfit.com/knowledge-base/accessing-another-business-account-as-a-member-of-their-team-2/ Mon, 15 Apr 2024 11:13:54 +0000 https://classfit.com/?post_type=epkb_post_type_1&p=23866 Businesses on ClassFit can add members to their team. If you’ve been added to a team, you will have been given one of the following access levels:

  • Superficial profile (default)
    • This means clients will see your profile details on classes you teach, but you don’t have any access to the business’s account.
  • Instructor
    • Upon login to the business, the instructors can view and edit classes they teach for you.
  • Manager
    • A manager can do everything on the account as admin except view the Payment page and Settings page.
  • Custom 

If you’ve been added to a team, you will be able to access the business through your existing ClassFit account by clicking Switch studio on the left side menu and then clicking on the business name (as shown below).

To return to your own account, click on the profile picture again and click on your business name (as shown below).

Who can connect Stripe?

Only the Admin can connect Stripe.

If you need any further help with this, please email hello@classfit.com.

]]> Unable to Log In https://classfit.com/knowledge-base/unable-to-login/ Mon, 15 Apr 2024 11:13:47 +0000 https://classfit.com/?post_type=epkb_post_type_1&p=24094 There are times when you fail to log in and you get this error message.

ClassFit login page showing an error that no records match the entered email
  1. When this message appears, click “Forgot password?”, then re-enter the email address associated with your ClassFit account.
ClassFit forgot password page showing email field and send reset link button

2. Check your email for a password reset link, then follow the link to create a new password.

If you are still unable to log in, please contact us at hello@classfit.com

Resetting a client’s password. You cannot send a password reset from your client list. Ask the client to open the ClassFit login screen, click Forgot password, enter their email and follow the link. If they have no account yet, add them under Clients > Add client so they receive a registration email.

Signing in with Google

Click Sign in with Google and log in using your Google credentials. If you are still unable to sign in, please email us at hello@classfit.com.

A client says they cannot find their account

First, look for them under Clients in your dashboard. If you can find them, share the email address they signed up with. If you cannot find them, they may not have created an account yet, and should create a new one.

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