Apple / iOS

If you have an iOS device, you can check which version of the ClassFit app you have by following these steps:

1. Open the Settings app on your iPhone, iPad, or iPod Touch.
2. Select General > iPhone Storage.
3. Wait a moment, and the screen will populate with storage stats for each of your installed apps.
4. Tap ClassFit.
5. Next to the ClassFit app icon, you’ll see the app name and the version number you’re looking for.

Android

If you have an Android device, you can check which version of the ClassFit app you have by following these steps:

1. Open Settings on your device.
2. Tap Apps.
3. Tap ClassFit.
4. Scroll to the bottom of this page to see the version number.

If you need any further assistance with this, please email us at hello@classfit.com.

1. Make Sure You Have the Latest Version of the App

First, ensure that you are using the latest version of the ClassFit app:

• Go to the App Store.
• Find ClassFit and update your app to the latest version.
• After updating, check if this has resolved your issue.

2. Report the Issue

If the problem persists and is not addressed in this document, please report it to us. Providing detailed information helps us resolve the issue more quickly. Please email us at hello@classfit.com with the following information:

• Description of the Issue: Provide a clear explanation of the problem.
• Screenshots or Video: If possible, include a screenshot or video of the issue.
• Device Type: Let us know the type of device you are using (e.g., iPad Pro, iPhone X). Guide to find your device type.
• App Version: Specify which version of the app you are using. Guide to find your app version.
• iOS Version: Indicate which version of iOS you are running. Guide to find your iOS version.

3. Try Our Web App Instead

Our web app is typically a few steps ahead of the mobile apps in terms of stability and features. If you are experiencing issues with the iOS app, you can access the web app as an alternative:

• Go to www.classfit.com and log in with your credentials.
• The web app is mobile-friendly, so you can use it just like the iOS app.

If you need any additional assistance, please contact us at hello@classfit.com.

To set up automatic updates for ClassFit on your Android device:

Open the Google Play Store app .

Tap Menu My apps & games.

Select the ClassFit app.

Tap Update.

Tap Enable auto update.

The app will update automatically when updates are available. To turn off automatic updates, uncheck the box.

How to Update the ClassFit app manually with Android

To manually update ClassFit on your Android device:

Open the Google Play Store app .

Tap Menu and then My apps & games.

Select the ClassFit app.

Tap Update.

How to Update the ClassFit app automatically with iOS

On your iPhone, iPad, or iPod touch, go to

1. Settings
2. [Your name]
3. iTunes & App Store.
4. Turn on App Updates.

Once App Updates is switched on, all apps will update automatically. Please note, this may trigger data charges.

How to Update the ClassFit app manually with iOS

To manually update ClassFit on your iOS device:

1. Open the App Store, then tap Today at the bottom of the screen.
2. Tap your profile icon at the top of the screen.
3. Scroll down. Tap Update next to the ClassFit app to update that app.

If you need any further help with this, please email hello@classfit.com.