Create a service

Once you’re logged in to our website, you can create a service by clicking on Services > Service offerings on the left side menu. Then click on Create service.

From within Services you can then add your services as well as your instructor availability. 

Creating a service is a lot like creating a class. Several of the fields are the same as creating a class which we discuss here, but there are a couple of differences which we’ll outline here.

• Service instructors – Unlike with classes, you can add multiple instructors here so your clients can choose who they want to book the service with where applicable.
• At what intervals to clients book – You might be super flexible and be happy for your clients to book at the 5 minute mark (9.05am, 9.10am, 9.15am etc) or you might want to keep bookings to the 10, 15, 30, or 60 minute intervals.
• How soon can clients book this service (hours) – This ensures that you have enough notice when a client books. For example you wouldn’t want a client booking a service in one hours’ time if you were a 90 minute drive away from the location.
• Buffer time before session (minutes) – This allows you to have a buffer time before the session should you need it to prepare.
• Buffer time after session (minutes) – This allows you to have a buffer time after a session should you need it to recover / tidy up etc.

Once you’ve created your service, you will see it in your service screen. From here you can add more services, as well as edit and book customers into your existing services.

Setting your availability

Once you’ve created your services, you’ll want to set up your availability so clients can book your time. To do this go to Services and click on Team Availability. All of your team will be listed here. 

Once you see your individual instructor’s calendar (as below), click on a day to set up your availability.

A popup will appear allowing you to set up your availability for this day. You’ll notice in the picture below that you can add multiple availability intervals to the day, which allows you to work around classes and breaks as required. And you can also apply this availability to all similar days of the week too.

Once saved, you’ll see your availability added to the calendar as below, which you can edit whenever you need to.

Once done, it’s over to your clients to book!

Are services visible to clients?

That is up to you. You do not have to add any availability, so a service can stay hidden and you can book people in manually. If you add the service to your studio and add availability, it becomes visible and clients can book it.

Changing repeating availability

You can change repeating availability on a service. When you make a change on a given date, ClassFit asks whether it applies to that date only or, for example, to every Thursday from then onwards.

If you need any further help with this, please email hello@classfit.com.

Step 1: Accessing the Class Creation Page

After logging into the ClassFit website:

Click on Classes > Create a Class on the left side menu.

Step 2: Filling Out the Class Information

In the Create Class form, you’ll need to provide various details about your class. Below is a breakdown of the fields you may encounter:

• Template: Select existing class details as a template. This saves you time by pre-filling common fields, allowing you to update only the relevant parts for the new class.
• Class Instructor: Assign an instructor for the class. Remember, an instructor cannot teach two classes at the same time.
• Maximum Attendees: Set the maximum number of participants for the class. If this number is reached, a waitlist will be automatically created.
• Additional Fields: Depending on your needs, you can include a medical questionnaire, minimum attendees required for the class to proceed, and more.

Step 3: Setting Class Location and Visibility

• Attendance Type: Choose whether the class will be held in person or online via Zoom.
• Map Class Location: Choose the venue from your saved locations. Add or manage venues under Tools > Locations, then select the one you want for this class from the dropdown.
• Who Can See This Class: Choose from four visibility options: Everyone, People with a link to your calendar or profile, Existing clients only, or Clients with a link to your class.

Copying the link for a private class. If you choose “Clients with a link to your class”, the link is the page address itself. Open the class from Classes > My Classes, then copy the URL from your browser’s address bar (it looks like app.classfit.com/class/1234567). Share that URL directly. This is not your profile URL and not your calendar widget URL; those show your whole timetable.

How far ahead the class is bookable. Each class has its own “How far ahead can clients book (days)” setting. This also controls how far in advance the class appears on your profile and calendar widget. There is no separate weeks setting on the widget itself; change this field on the class to show it further ahead or closer in.

Step 4: Payment and Refund Options

• Class Cost: Enter the cost for attending the class.
• Refund Policy: Select the applicable refund policy. You can choose from no refunds, full refunds, or specific timing options.
• Payment Type: Decide whether payments will be processed online (via Stripe) or offline. For online payments, ensure your Stripe account is connected.

Which packages are included: If you link the class to packages, only those packages will work on this class. You cannot select any packages if the class is free, or if it takes payment in person rather than online.

Finalizing Your Class

After filling in all necessary details, click Submit to create your class. Your class will then be listed under My Classes, ready for attendees to register.

If you need any further assistance, feel free to contact us at hello@classfit.com.