Creating Class Packages

Once you’re logged into our website, go to Packages on the left side menu, then click on the dropdown then choose Create package.

When creating your class package, ClassFit provides several options to customize your class package to your business needs.

1. Package Name – This is what your customers will see when purchasing the package.
2. Package Description – Describe in detail what your package includes.
3. Package Options– Simple or Advanced as below:
   • Simple – You choose how many credits the customer will get, and they can use them on any classes or services you choose. 
   • Advanced – You can choose different numbers of credits for different classes and services. For example you might offer a package which allows a customer to attend 10 regular classes plus 1 personal training session.
4. Package type – There are four options:
   • Class Pack – This is a single class package or class pack. Once it expires, it will not renew automatically.
   • Recurring Membership – This is a membership that will renew automatically, based on the timings you set. At each renewal period, it will charge your client and give them a new set of credits.
   • Course – This is linked to specific classes. Once your client enrolls in the course, they will be automatically signed up for the linked classes.
   • Standing Reservation – This is a recurring membership linked to specific classes. When a client enrolls, they will automatically be signed up for the classes and will renew automatically until canceled.
5. Recur Period – If you have selected a recurring membership, you can make it recur either weekly, biweekly, 4 weekly, monthly, 3 monthly, or yearly.
6. First time client – If you want to offer a special discount for first-time customers, you can do so by checking the “First time clients only?” box. We will then only allow each account holder to purchase this once. Tip: you can create a class pack with one class if you want to offer a discount for the first class only.
7. Video on Demand Cost – This will determine if your uploaded pre-recorded videos will be costed separately or part of a package
8. How many credits do you want in your package? – This is how many classes will be assigned to the package.
9. Days Before the Package Expires – If you have selected a one-off class package, you can choose an expiry date. This will be the number of days after purchase that the class package will expire.
10. Currency – We will provide you with the currency options based on your account location.
11. Are all classes, services and video on demand included? – Everything / Let me choose. Select the classes that will be included in this package.

Once you’ve customized your package, click Create package.

Editing a package

Go to Packages > Edit packages and click the pencil icon on the package. Change any field as when creating it, then click Save. If clients already own this package, ClassFit asks whether the change should apply to them too. For a price rise you usually want No (new clients only). Click Yes only if existing clients should move to the new price or terms.

How Customers Purchase Packages

If you take online payments, your customers will check out online when they register for one of your classes. At this stage, they will be given the option to purchase the class at the pay-as-you-go rate set by you, or to purchase a package if you have created them, and they are relevant. In addition to this, you can also add a package widget to your website so your clients can purchase them without having to register for a class first.

Deleting Packages

From the class package, click on Edit packages. Then scroll down to find the packages you wish to delete in the table. Then click the trash can icon in the right-hand column. A popup will appear asking you to confirm you are ready to delete this package.

Customers who already have this package will not be impacted, however, it will stop new customers from purchasing this package in the future. If you want more information on how to edit packages which clients have already purchased, please see this link for further information – Adding and editing client-specific packages.

If you need any further help with this, please email hello@classfit.com.

Create a course

1. Create a class for each day or session (Classes > Create a class). Make each one payable online.

2. Go to Packages > Create package.

3. Under Package type choose Course.

4. Set the price and an expiry date. Expiry counts from the date of purchase, so if people book far in advance, give it a long expiry.

5. Under “Are all classes, services and video on demand included?” choose Let me choose and tick the classes for this course.

6. Click Create package.

When a client buys the course they are enrolled into all linked classes. If you later create another class and link it to the course, existing buyers are enrolled in that class too.

Course, class pack or two drop-in classes?

Course: one purchase books every linked date. Best for a fixed set of sessions everyone attends.
Class pack: credits that clients can spend on any linked class in their own time. Best for flexible attendance.
Two drop-in classes: two separate bookings and payments. Best when people may attend only one day.

If your course only runs across two days and the same people attend both days, it is usually simpler to create one event that runs for two days. Clients then book it once, and you do not need a course package.

If you need any further help with this, please email hello@classfit.com.

Creating standing reservations

This could be great if you have regular customers who always attend the same classes at the same times. Let’s say you have a client who always attends your class each Thursday at 6pm. They never miss a class and would much rather opt out when they can’t make it, rather than opt in every week. To help this client out you can create a recurring membership (as below) with creating a standing reservation:

Make sure to link this package to only the class which your client will be attending, in this example, your class which is on Thursdays at 6pm. Once your client purchases this package, they will be automatically enrolled into all relevant classes as long as he has it.

If you need any further help with this, please email hello@classfit.com.