Tag: payment

Unable to make online payment

Online payments are processed by our payment partner, Stripe. For first time use, your clients may be asked to do a verification process.

How to change your payout timings on your Stripe dashboard

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Why did my card get declined

There are several reasons for a declined card. It may have insufficient funds, the card reaching its expiry date, or the transaction needs to be confirmed to be legitimate.

Why did a membership stop / not recur

There are three reasons that a recurring membership should stop. The client has canceled their membership, the business has canceled or paused the membership, or we are unable to take payment for the membership renewal.