rates – when people pay in advance, they’re much more likely to attend. ClassFit offers an
affordable, professional solution.
We have partnered with Stripe, who is our worldwide payment provider. Stripe is one of the world’s leading payment gateways – chosen not just for its security but also its industry-leading low fees.
It works on a transactional basis and you will receive payments on a 7 days rolling basis. Like all payment providers, you will pay a small fee to process the transaction – this is usually between 1.4-2.9% (depending on your country) as well as a small set amount per transaction, for example, $0.30 for the US or £0.20 for the UK. You can find out specific rates for your country on the Stripe website.
In addition, ClassFit adds on a small percentage to this payment transaction fee – you can view a complete list of these fees and our monthly caps here.
How Refunds Work
Choosing electronic payments also gives you more control of your refund and drop-out policy. We offer a variety of refund options you can opt for including no refunds, partial refunds and full refunds. You can then choose to offer these options to your customers that drop-out either 1, 3, 6, 12, 24 or 48 hours before the start of your class.
We also offer our unique ‘refund if replaced’ option, where if someone else takes your customer’s spot – your original customer gets a full refund.
This structure incentivizes your participants to drop out as soon as they think they can’t make it. This will free up that space earlier so someone else can fill it. This leaves you, your customer dropping out, and your new class participant all happier.
Payments In Cash
ClassFit was built for class instructors and organizers with a variety of flexible options to suit your business. Our calendar integration can be customized to reflect your branding to seamlessly work with your website. When setting up a class, you can choose whether to opt for medical forms, electronic payments, your refund policy and so much more.
ClassFit was designed to empower business owners in the fitness class space (including everything from Yoga to CrossFit) to compete with much larger players by utilizing our powerful, efficient and intuitive booking platform. Our aim is to simplify your admin whilst increasing your bookings – plain and simple.